Care that people love.®
Features our team built in 2024 contributed directly to 35% of all new sales that year, helping First Stop Health expand its mental health and virtual care offerings to thousands of new members.
"We initially developed their mobile app for telemedicine, built for both iOS and Android, based on React, React Native, and Django (Python). The app allows users (members, providers, and administrators) to schedule seamless video consultations with healthcare providers while securely managing healthcare records. The scope has since expanded significantly, adding project management and QA. We now develop and maintain an ecosystem of tools and platforms that support the company’s broader mission and reduce the dependency on third-party solutions. Tools developed include calendar services, complex case management, referrals, custom surveys, and enhanced interactions, to name a few. Features that the First Factory team built in 2024 contributed to 35% of all new sales that year, with the company’s focus on counseling significantly contributing to that growth."
First Stop Health is a virtual care platform committed to delivering healthcare that employees truly love, driving industry-leading utilization rates. Since 2011, the company has partnered with employers to offer accessible, low-to-no-cost virtual care across a comprehensive suite of services: Urgent Care, Primary Care, Specialist Care (dietitians, health coaches), and Mental Health. The core of their model is a performance guarantee, placing 100% of their fees at risk to ensure high engagement and substantial ROI for employers. By prioritizing a seamless patient experience via phone, web, and app, First Stop Health successfully deflects unnecessary, high-cost in-person visits, resulting in significant savings and a highly engaged, healthier workforce.
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