NEARSHORE
SOFTWARE SOLUTIONS
Built with Honesty, Integrity, & Quality
Why choose First Factory as a Nearshore solutions partner?
Why choose First Factory as a Nearshore solutions partner?
First Factory is a nearshore software solutions company providing AI solutions, cloud infrastructure, custom software, and product development from Costa Rica. Our team operates just 1-2 hours behind Eastern Time for seamless real-time collaboration. For over 25 years, we have prided ourselves on quickly understanding your business goals and adapting to your specific needs.
We offer complete transparency around team composition and efforts, adapting to your environment and tools. Our focus will always be on long-term partnerships rather than transactional relationships. As your trusted development partner, we provide the specialized talent and cultural alignment that offshore models can't match. Every team member at First Factory stays vigilantly focused on delivering outcomes that achieve or exceed your business goals.
Continue reading to learn more about who we are and what services our clients benefit from:
Specializations and
Accomplishments
BY THE NUMBERS
Established in 2000 by Jason T. Roff, First Factory is a trusted software solutions provider based in New York with nearshore capabilities in Latin America.

YEARS OF EXP

EMPLOYEES

INC. 5000 HONOREE

CARBON NEUTRAL

CLIENT TENURE (YEARS)
With a growing team of nearly 200, and with dozens of AI projects under our belts, First Factory delivers enterprise-grade solutions. We combine technical expertise with business acumen. First Factory offers proven stability, capacity, and integrity to fuel long-term client success.
BY THE
NUMBERS
Established in 2000 by Jason T. Roff, First Factory is a trusted software solutions provider based in New York with nearshore capabilities in Latin America.

YEARS OF EXP

EMPLOYEES

INC. 5000 HONOREE

CARBON NEUTRAL

CLIENT TENURE
(YEARS)
Growing to a team of over 200, with dozens of AI projects under our belts, First Factory delivers enterprise-grade solutions, combining technical expertise with business acumen. First Factory offers proven stability, capacity, and integrity to fuel long-term client success.
AI Solutions Services
Our company specializes in generative, predictive, and conversational AI solutions. Transforming business challenges into opportunities is an area we excel at. Our expertise includes natural language processing (conversation analytics, video-to-text, automated reporting), computer vision (video narrative generation, image recognition for identification and pricing), enterprise intelligence (client matching, candidate selection, security analysis, portfolio optimization), and knowledge management (documentation chatbots, shared drive intelligence).
We utilize advanced technologies like OpenAI, Claude, Llama, Gemini, Python, TypeScript, React, LangChain, LangGraph, Docker, and Kubernetes to build scalable, enterprise-grade AI systems across various cloud platforms. Our robust infrastructure supports high-performance model deployment and full-stack AI integration. Delivering tangible business outcomes consistently is what it’s all about.

Cloud Infrastructure Services

Cloud Infrastructure Services
As an AWS partner with expertise in Azure and Google Cloud, we optimize your cloud environment. Our engineers do this through platform management, security implementation, architecture design, cost analysis, compliance assurance, and penetration testing. The goal is to keep your infrastructure secure and cost-effective.
Product Development Services
Product Development Services
Part of our nearshore software solutions includes transforming your ideas into market-ready products. Your team will be fully supported from concept through completion. Our team offers strategic planning, intuitive design, robust development, successful launches, and ongoing performance analysis. Your company will benefit from the insights we have gained from hundreds of successful products.

Software Solutions Services

Software Solutions Services
Our comprehensive suite of software solutions is designed to meet your business's evolving needs. We begin with a thorough needs analysis to understand your unique challenges and goals. The First Factory team of experts specializes in custom development tailored to your specific requirements, followed by rigorous testing to ensure optimal performance. We also offer seamless software integration to connect your existing systems and applications, as well as ongoing maintenance and support to keep your software running smoothly and efficiently.
Nearshore Solutions

Nearshore Solutions
Companies continue to evaluate areas outside of Eastern Europe and Asia. With time zone convenience, a strong infrastructure, and a stable democratic government, Costa Rica is a key player when looking for a Latin American partner. Costa Rica has a strong education system with a great focus on STEM education. Universities perform well at preparing students for careers in software development. Dozens of development shops—as well as big tech companies such as Amazon, HP, IBM, and Microsoft—have a footprint in Costa Rica. Highly skilled, well educated, and fluent in English, development teams in Costa Rica should be on the top of your list when considering nearshore options.
A Focus on
Talent Development
A Focus on
Talent Development
Our employees are our greatest competitive advantage. We are highly focused and heavily invested in supporting our team in their professional development. We have a custom LMS with curated content that focuses on hard and soft skills. Our mentors conduct monthly tech talks. We partner with an English Language school to help our team gain greater proficiency with presentation and scenario-based communication skills. All employees receive an annual stipend for educational reimbursement, and there are always technical managers that provide ongoing coaching and support.
Your team will be fully prepared to meet all of the challenges you present them with.
