NEARSHORE
SOFTWARE SOLUTIONS

Built with Honesty, Integrity, & Quality


Why choose First Factory as a Nearshore solutions partner?

Why choose First Factory as a Nearshore solutions partner?

First Factory is a nearshore software solutions company providing AI solutions​, cloud infrastructure, custom ​software, and ​product development from Costa Rica. Our team operates just 1-2 hours behind Eastern Time for seamless real-time collaboration.​ For over 25 years, we have prided ourselves on quickly understanding your business goals and adapting to your specific needs.



We offer complete transparency around team composition and efforts, adapting to your environment and tools. Our focus will always be on long-term partnerships rather than transactional relationships. As your trusted development partner, we provide the specialized talent and cultural alignment that offshore models can't match. Every team member at First Factory stays vigilantly focused on delivering outcomes that achieve or exceed your business goals.



Continue reading to learn more about who we are and what services our clients benefit from:

 

 

Specializations and
Accomplishments

BY THE NUMBERS

Established in 2000 by Jason T. Roff, First Factory is a trusted software solutions provider based in New York with nearshore capabilities in Latin America.

25 plus

YEARS OF EXP

200 plus

EMPLOYEES

5

INC. 5000 HONOREE

100-1

CARBON NEUTRAL

3avg

CLIENT TENURE (YEARS)

With a growing team of nearly 200, and with dozens of AI projects under our belts, First Factory delivers enterprise-grade solutions. We combine technical expertise with business acumen. First Factory offers proven stability, capacity, and integrity to fuel long-term client success.

BY THE
NUMBERS

Established in 2000 by Jason T. Roff, First Factory is a trusted software solutions provider based in New York with nearshore capabilities in Latin America.

25 plus

YEARS OF EXP

200-2

EMPLOYEES

5

INC. 5000 HONOREE

100-1

CARBON NEUTRAL

3avg

CLIENT TENURE

(YEARS)

Growing to a team of over 200, with dozens of AI projects under our belts, First Factory delivers enterprise-grade solutions, combining technical expertise with business acumen. First Factory offers proven stability, capacity, and integrity to fuel long-term client success.



AI Solutions Services

Our company specializes in generative, predictive, and conversational AI solutions. Transforming business challenges into opportunities is an area we excel at. Our expertise includes natural language processing (conversation analytics, video-to-text, automated reporting), computer vision (video narrative generation, image recognition for identification and pricing), enterprise intelligence (client matching, candidate selection, security analysis, portfolio optimization), and knowledge management (documentation chatbots, shared drive intelligence).


We utilize advanced technologies like OpenAI, Claude, Llama, Gemini, Python, TypeScript, React, LangChain, LangGraph, Docker, and Kubernetes to build scalable, enterprise-grade AI systems across various cloud platforms. Our robust infrastructure supports high-performance model deployment and full-stack AI integration. Delivering tangible business outcomes consistently is what it’s all about.

Our AI-Powered Solutions
 
An image of a cigar label inspired First Factory logo wall. This has a place of prominence in our main hub of nearshore software operations: our office in beautiful Costa Rica.

Cloud Infrastructure Services

An office view filled with software developers in our Heredia, Costa Rica office coding and collaborating side by side.
 

Cloud Infrastructure Services


As an AWS partner with expertise in Azure and Google Cloud, we optimize your cloud environment. Our engineers do this through platform management, security implementation, architecture design, cost analysis, compliance assurance, and penetration testing. The goal is to keep your infrastructure secure and cost-effective.

Our Scalable Cloud Solutions

Product Development Services

Product Development Services


Part of our nearshore software solutions includes transforming your ideas into market-ready products. Your team will be fully supported from concept through completion. Our team offers strategic planning, intuitive design, robust development, successful launches, and ongoing performance analysis. Your company will benefit from the insights we have gained from hundreds of successful products.

Our Winning Product Solutions
 
QA Manager and VP of Engineering smiling while meeting with other Costa Rica nearshore software team members in a conference room discussing product development for a US-based client.

Software Solutions Services

An full nearshore software development team in an Agile sprint ceremony preparing for a client demonstration at our office in Heredia, Costa Rica.
 

Software Solutions Services


Our comprehensive suite of software solutions is designed to meet your business's evolving needs. We begin with a thorough needs analysis to understand your unique challenges and goals. The First Factory team of experts specializes in custom development tailored to your specific requirements, followed by rigorous testing to ensure optimal performance. We also offer seamless software integration to connect your existing systems and applications, as well as ongoing maintenance and support to keep your software running smoothly and efficiently.

Our Full-suite software solutions

Discuss your software development needs with us

CONTACT US

Nearshore Solutions

A Tech Lead sitting next to a software engineer offering expert support and guidance for a custom mobile development project for a US client in the gaming and entertainment space.
 

Nearshore Solutions


​Companies continue to evaluate areas outside of Eastern Europe and Asia​. With time zone convenience, a strong infrastructure, and a stable democratic government, Costa Rica is a key player when looking for a Latin American partner. Costa Rica has a strong education system with a great focus on STEM education​. Universities perform well at preparing students for careers in software development. Dozens of development shops—as well as big tech companies such as Amazon, HP, IBM, and Microsoft—have a footprint in Costa Rica. Highly skilled, well educated, and fluent in English, development teams in Costa Rica should be on the top of your list when considering nearshore options.

Learn More

A Focus on
Talent Development

A Focus on
Talent Development


Our employees are our greatest competitive advantage. We are highly focused and heavily invested in supporting our team in their professional development. We have a custom LMS with curated content that focuses on hard and soft skills. Our mentors conduct monthly tech talks. We partner with an English Language school to help our team gain greater proficiency with presentation and scenario-based communication skills. All employees receive an annual stipend for educational reimbursement, and there are always technical managers that provide ongoing coaching and support.


Your team will be fully prepared to meet all of the challenges you present them with.

Learn More
 
One of our veteran engineers, working on asynchronous professional development tasks. He is in front of his computer in our nearshore development office in Costa Rica wearing and First Factory branded hoodie.

Our Guarantee

We offer a 30-day satisfaction guarantee. If you’re not satisfied with our work at the end of the first 30 days,
you can replace a resource or ramp down the project without being charged.

OUR GUARANTEE