NEARSHORE
SOFTWARE DEVELOPMENT

Built with Honesty, Integrity, & Quality


How we
can help

How we
can help

We are going to do an excellent job. You have our promise and our guarantee.

We pride ourselves on finding and retaining employees who are skilled problem solvers, excellent communicators, and who are focused not only on delivering the task at hand but also staying focused on your business goals and the impact our work has for your company. Every Software Engineer, QA Engineer, Designer, Business Analyst, and person involved in the software development life cycle is passionate about learning and committed to seamlessly integrating with your team. We focus immediately on understanding your business, your needs, and adapting to your business model.

Should you need us to take more of a lead on your software development project, we are happy to make strategic recommendations, propose the technical architecture, and create high fidelity designs prior to coding.  

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Staff Augmentation

Staff Augmentation


We work best when our staff assigned to you in a full-time capacity is a natural extension of your team. For most of our more than fifty customers, this means we attend Daily Stand-Ups, Sprint Planning, Backlog Grooming sessions, and other necessary Agile ceremonies via video calls. We are actively engaged in identifying the risks and benefits of possible solutions to best account for scalability, long-term maintenance efforts, and the reusability of the code we will write.


Our nearshore development office in Costa Rica operates only 1-2 hours behind Eastern Time, and everyone on the team is fluent in both written and spoken English. The team we put together for you is handpicked based on a combination of technical and behavioral skills. Also, since we are just a 5-hour flight from NYC, it is common for clients to visit our office and work shoulder to shoulder with their team.

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Mural at First Factory office showcasing our commitment to craftsman quality since 2000 in Costa Rica

Milestone-based Projects

Employees gathered in a conference room, laptops open, engaging in screen-sharing on the TV
 

Milestone-based Projects


For custom software development projects, we have a deep bench of talented and experienced staff to exceed your expectations. Once we've outlined your company's exact goals and have defined the project scope and agreed on all key milestones, we configure your project team. This software development team will include project management, design, software development, and QA. We generally tackle the hardest issue first, ensuring that we can most effectively stick to the agreed upon project plan. You will receive regular updates with scheduled demos throughout our engagement to show our progress and elicit key feedback to keep it all on track.


We guarantee the price of the project and clearly build in windows for UAT and post-release support. Whether you have an idea in the beginning stages or need a team to step in and match the specifications set in place, we have the right software development craftspeople for the job.

PROJECT MANAGEMENT

Certified Cloud Solutions

As an AWS Partner, we can help you identify the right cloud strategy for your business, build and maintain your infrastructure, and protect your organization against security threats and vulnerabilities.

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Our Guarantee

We offer a 30-day satisfaction guarantee. If, at the end of the first 30 days, you're not satisfied with our work,
you can replace a resource or ramp down the project without being charged.

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Nearshore Solutions

An office view filled with software developers coding and collaborating side by side
 

Nearshore Solutions


With time zone convenience, a strong infrastructure, a stable democratic government, and a long-term trading partnership with the United States, Costa Rica has become a key player in the software development market. As companies continue to evaluate areas outside of Eastern Europe and Asia, Costa Rica is a leading choice when looking for a Latin American partner. Costa Rica has a strong education system with a great focus on STEM education and preparing students for careers in software development. Dozens of development shops—as well as big tech companies such as Amazon, HP, IBM, and Microsoft—have a footprint in Costa Rica. Highly skilled, well educated, and fluent in English, development teams in Costa Rica should be on the top of your list when considering nearshore options.

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Our Expertise

Our Expertise


We work with dozens of technologies, including the backend technologies of .NET, Java, NodeJS, PHP, Python, & Ruby on Rails. We are extremely well versed in front end technologies such as React, Angular, and other JavaScript frameworks. We have built numerous mobile applications in React Native and native-specific languages for Android and iOS. And, of course, we manage DevOps utilizing AWS, Azure, and Google Cloud Run.


Each development team is supported by an Engineering Manager, and you will have a Client Experience Manager dedicated to your project from inception.


We hold ourselves to high standards of quality, are intensely transparent, and—when unplanned events cause challenges or setbacks—we are committed to making things right.

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People talking while starring at their A Tech Lead sitting next to a software developer expert offering support and guidance, both in front of their computers

A Focus on
Talent Development

QA manager and Director of Engineering smiling while meeting with other team members in a conference room
 

A Focus on
Talent Development


Our employees are our greatest competitive advantage. We are highly focused and heavily invested in supporting our team in their professional development. We have a custom LMS with curated content that focuses on hard and soft skills. We conduct multiple monthly tech talks. We partner with an English Language school to help our team gain greater proficiency with presentation and scenario-based communication skills. All employees receive an annual stipend for educational reimbursement, and there are always Engineering Managers and Client Experience Managers that provide ongoing coaching and support.


Your team will be fully prepared to meet all of the challenges you present them with.

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Discuss your software development needs with us

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A Focus on
Employee Engagement

A Focus on
Employee Engagement


We provide the team with outstanding benefits including private medical and dental care, mental healthcare, and top technology tools for both office and home workstations. We offer free lunches and after-hour group activities, and we celebrate birthdays, anniversaries, and other accomplishments. These efforts have garnered us a repeated Employee Net Promoter Score of 83—among the Top 5% of companies worldwide. This has led to many employees following their career path within our company and has kept our retention rates fairly consistent over the last five years despite our headcount growth of nearly 800%.


The team that you will be working with is highly motivated, supported, and proud of the work they do and the colleagues they work with. You will be hard-pressed to find a more engaged team elsewhere.

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Tech Lead and junior software developers engaging and exchanging knowledge in the office

Interested in working
with First Factory?

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