Aiming to be
the Best Place to Work
All of our employees are hired full-time, receive comprehensive benefits, and are always treaty fairly and equally.
While you may be working for one of our clients on your first day, you are not only being hired for that assignment. We want everyone to have the opportunity to work on multiple projects, learn new technologies, and sharpen their existing skills. We hire for technical knowledge, strong communication, and a passion for learning.
We understand that all employees should be treated with dignity and respect and that starts with fair and competitive salaries.
We evaluate market trends and economic factors to ensure we keep updating our salary tiers annually and that there are no biases when it comes to starting compensation, raises, and promotions.
We work traditional business hours, 8 hours per day, with shifts aligned with US time zones.
We know you have a life outside of work, and we ensure that we all can have a balance and keep our priorities in order.
We are all professionals. You will not have anyone staring over your shoulder. While we all keep track of our tasks, we do not scrutinize each moment worked.
We give you the tools and the appropriate freedom to research, collaborate, and get the job done right.
We love celebrating and enjoy personalized Valentine’s Day cards, birthday cupcakes, Halloween candy and costume contest, as well as recognizing anniversaries and personal accomplishments. We share in our team spirit throughout the year with custom t-shirts and goodies. And we cap off the year with Factory Fest, our annual outing, where all employees and significant others can get together for good food, lively music, games, and a great time.
Enjoy your time away from work. Our vacation policy grants extra PTO after 2 years of employment.
Our team never misses a national holiday with the possibility of swapping their Holiday with another day of the same week, thanks to our Holiday Swap Policy.
Special events are important for you; take time off to attend your graduation or have your birthday off to enjoy it with your loved ones.
Everything we do is in an attempt to give our team the tools, the freedom, and the support they need to grow professionally and achieve our shared goals.
From the quality of the equipment to the in-office perks, to the team you are surrounded by, everything focuses on driving a culture where we can learn from each other and be proud of what we accomplish together.
Work From Home
We believe in hybrid work. While the office is open five days per week, most employees enjoy working predominantly from home. We provide at-home equipment and trust that you will be online, engaged, and as productive as if you were in the office.
We invite you to come to the office for team lunches, special events, sprint planning, or international client visits.
Our Costa Rica office is conveniently located right next to Plaza Real Cariari, with access to great cafes, restaurants, shopping, and a great view.
Whether you use public transportation or our free parking, coming to the office is easy.
We want you in for the long term. We hire individuals passionate about learning and offer many tools for professional development and growth. We provide a $500 educational reimbursement so you can reach your learning and professional goals. Click the button below to see a full brief of how we support our team on their career journeys.Learn More
We want our employees to have the best tools for the job, which is why we equip nearly everyone with Apple MacBook computers and accessories, for both in-office and at-home configurations.
We're all developers here. As long as you're clothed, we're cool with your outfit selection. Should you be interviewing with a potential or existing client, we do ask that you put on a First Factory t-shirt, at least.
Employee Assistance Programs
An Employee Assistance Program is designed to help employees’ health, wellness, financial, legal, and other life issues outside work.
Our plan includes free services for you and your family to personal, private, and confidential consultations via phone with Psychologists, Lawyers, Nutritionists, and Financial Consultants.
Medical & Dental Insurance
First Factory is proud to offer free private medical and dental insurance for our Costa Rican team members.
Family members can also benefit from our discounted group rates.
Our Benefits Team
We’re here for you! Our HR Benefits staff is here to help employees get the most out of their benefits and help with insurance-related issues, if needed.
We have teamed up with Terranova, one of Costa Rica’s biggest Travel Agencies, to offer you special discounts, vacation packages, travel planning, and more.
Get fit for less with SmartFit gym membership discounts for you and your family.
We supply fully equipped work stations, free parking, snacks, monthly meals, and games—including ping pong, foosball, chess and other board games, cards, game consoles, and virtual reality gaming.
If you attend the gym four or more times per month, you are eligible for partial reimbursement of your gym membership fees.