Fair. Equal.
Always.
Fair. Equal.
Always.
Here at First Factory, we know no other way. Everyone has the same opportunity to shine and advance. We value the individual and strongly believe that an inclusive environment brings the richest talent and greatest results.
We cannot accomplish anything without our team driving our results and pushing us to constantly be better. We are only successful if we listen to our team, respond to their needs, and find the opportunities that they are passionate about.

Open Positions
Description
As First Factory’s Visual Designer, you should possess an acute aesthetic sensibility, a sharp grasp of visual structure, and a strong understanding of storytelling through design. You will leverage those skills to bring vitality and vibrancy to branding, typography, animations, and graphic imagery, thus enhancing our digital presence. You will work on online advertisements, website pages, social media posts, videos, print ads, templates, infographics, presentations, brand labels, logos, and more.
You’ll be responsible for the company’s visual outlook. You are expected to create brand assets that convey First Factory’s values and the brand’s voice and tone. You will effectively communicate concepts while collaborating with multiple teams across the company, incorporating stakeholder design and implementation feedback.
To succeed in this role, you should have expert knowledge of current design software and be skilled in every step of the design process, from concept to final deliverable. Research will be a major part of staying current on platform capabilities to further enhance our impact on social media and through online assets as well as bringing in new perspectives on design aspects and capabilities.
Main Responsibilities:
Communicate directly with stakeholders to gather requirements
Conceptualize visuals and media campaigns
Solve design challenges creatively via critical thinking
Creation of sets of consistent and cohesive, static and dynamic deliverables in multiple formats
Manage and evolve the company brand book
Requirements
Understanding of user-driven design
Working knowledge of design systems, brand identity, design patterns, and more
Hands-on experience working with some of the following: Adobe Creative Suite, Figma, Sketch, InVision, Visio, HTML, CSS, iOS and Android
Proven work experience as a Web Designer, Graphic Designer, Visual Designer or similar role
Strong time-management and process-management skills
Ability to discuss and explain design options
Critical thinking and attention to detail
Problem solver and customer-centered
Strong communication skills to collaborate with various stakeholders and projects simultaneously
Preferred Qualifications:
CMS knowledge (WordPress, Drupal, Magento, etc.)
UI/UX experience
Some of our benefits:
Work From Home
We believe in hybrid work. While the office is open five days per week, most employees enjoy working predominantly from home.
Medical & Dental Insurance
First Factory is proud to offer free private medical and dental insurance for our Costa Rican team members.
Time Off
Enjoy your time away from work. Our vacation policy grants extra PTO after 2 years of employment. Our team never misses a national holiday and has their birthday off.
Special events are important for you; take time off to attend your graduation, weddings, and more.
Continuous Learning
We want you in for the long term. We hire individuals passionate about learning and offer many tools for professional development and growth. We provide a $500 educational reimbursement so you can reach your learning and professional goals.
Learn about our culture and more benefits here
Description
Our UX/UI designers would split their time between client-facing projects and internal products and brand assets. Most of the work would focus on gathering client requirements, defining user profiles, drafting info architecture diagrams, creating low-fidelity wireframes, and executing clickable prototypes. When not focused on client-facing projects, our designer will drive our creative brand by refining our digital and web assets, including but not limited to the company website, microsite, blogs, infographics, client portfolio, and UX for internal SaaS products.
You should be passionate about user experience and design with excellent communication and project management skills to work across multiple projects simultaneously. You can demonstrate a strong understanding of the design thinking process and work fluidly across web and mobile platforms.
Main Responsibilities:
Communicate directly with clients to gather requirements
Develop personas and usage scenarios
Create wireframes, storyboards, sitemaps, and screen flows
Create interactive product prototypes
Analyze user feedback and activity, and iterate to enhance the user experience
Manage and evolve the company brand book
Requirements
Understanding of user-driven design
Working knowledge of responsive design, design patterns, and more
Hands-on experience working with some of the following: Sketch, InVision, Visio, HTML, CSS, iOS, Android, Design Systems and Adobe Creative Suite
Proven work experience as a UI/UX Designer or similar role
Strong time-management and process-management skills
Ability to discuss and explain design options
Critical thinker and attention to detail
Problem solver and customer-centered
Strong communication skills to collaborate with various stakeholders
Some of our benefits:
Work From Home
We believe in hybrid work. While the office is open five days per week, most employees enjoy working predominantly from home.
Medical & Dental Insurance
First Factory is proud to offer free private medical and dental insurance for our Costa Rican team members.
Time Off
Enjoy your time away from work. Our vacation policy grants extra PTO after 2 years of employment. Our team never misses a national holiday and has their birthday off.
Special events are important for you; take time off to attend your graduation, weddings, and more.
Continuous Learning
We want you in for the long term. We hire individuals passionate about learning and offer many tools for professional development and growth. We provide a $500 educational reimbursement so you can reach your learning and professional goals.
Learn about our culture and more benefits here
Description
We are looking to add the best talent to our pipeline for leadership on existing and upcoming projects. If you are interested in leveling up your career, and helping drive software projects while mentoring less experienced engineers, we want to hear from you.
As a Team Lead, you must foster a culture of honesty, transparency, and respect. You will approach conflict logically and rationally and set an example for your team and colleagues regarding respectful communication, punctuality, and preparedness.
About First Factory:
We are a software development company with over two decades of experience, boasting a dynamic team of 200+ professionals actively engaged in diverse projects across various industries. As we continue to thrive and embrace fresh challenges, we invite you to join us on this journey.
Main Responsibilities:
Attend client meetings to gather project requirements, research and define technical approaches, and help create technical project plans
Participate in Scrum ceremonies to ensure current status and project delivery progress
Implementing the best practices and coding standards of the project
Mentor team members through task estimations, code reviews, pair programming, and regularly scheduled one on one meetings
Monitor, evaluate, and ensure the completion of tasks and projects
Working on identifying the project risk and planning mitigation action with the PM at a project level
Constantly motivate and encourage the team to give their best, while setting targets and expectations.
Requirements
Knowledge about the mobile app development process, from the first line of code to publishing in the store
Proven software development experience and Android skills development
Proven working experience with Java 8 & Kotlin
Experience with Android SDK
Experience working with remote data via REST and JSON
Experience with third-party libraries and APIs
Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
Solid understanding of the full mobile development life cycle
Familiarity with RESTful APIs and mobile libraries for networking
Experience with profiling and debugging mobile applications
Familiarity with code versioning tools such as Git
Excellent analytical skills with a good problem-solving attitude
Ability to perform in a team environment
Strong ability to coach developers, helping them improve their skills and grow their careers
Solid communication and people skills
Some of our benefits:
Work From Home
We believe in hybrid work. While the office is open five days per week, most employees enjoy working predominantly from home.
Medical & Dental Insurance
First Factory is proud to offer free private medical and dental insurance for our Costa Rican team members.
Time Off
Enjoy your time away from work. Our vacation policy grants extra PTO after 2 years of employment. Our team never misses a national holiday and has their birthday off.
Special events are important for you; take time off to attend your graduation, weddings, and more.
Continuous Learning
We want you in for the long term. We hire individuals passionate about learning and offer many tools for professional development and growth. We provide a $500 educational reimbursement so you can reach your learning and professional goals.
Learn about our culture and more benefits here
Description
First Factory is constantly growing and is looking for an established DevOps Engineer interested in supporting multiple efforts to improve product quality and delivery through automation and integration in all phases of the software development lifecycle.
About First Factory:
We are a software development company with over two decades of experience, boasting a dynamic team of 200+ professionals actively engaged in diverse projects across various industries. As we continue to thrive and embrace fresh challenges, we invite you to join us on this journey.
First Factory might be the place for you if:
- You’re enthusiastic about software development and emerging technologies
- You’re a voracious learner who is always looking to get better and improve your skills for career development and growth
- You enjoy helping others succeed and helping them identify resources to grow
- You’re flexible and can adapt to changing needs while still producing quality work
- You’re highly collaborative in an environment that is more start-up than a big company
- You demonstrate advanced English proficiency and excellent communication skills
Requirements
Hands-on experience working with AWS
Solid understanding of CI/CD systems
Strong knowledge and experience using AWS infrastructure and pipelines
Proficiency with .NET programming and API Gateway products
Familiarity with hardware systems
Experience monitoring tools like Splunk and Python
Some of our benefits:
Work From Home
We believe in hybrid work. While the office is open five days per week, most employees enjoy working predominantly from home.
Medical & Dental Insurance
First Factory is proud to offer free private medical and dental insurance for our Costa Rican team members.
Time Off
Enjoy your time away from work. Our vacation policy grants extra PTO after 2 years of employment. Our team never misses a national holiday and has their birthday off.
Special events are important for you; take time off to attend your graduation, weddings, and more.
Continuous Learning
We want you in for the long term. We hire individuals passionate about learning and offer many tools for professional development and growth. We provide a $500 educational reimbursement so you can reach your learning and professional goals.
Learn about our culture and more benefits here
Description
First Factory is looking for a passionate person to help us achieve our internal and external product development goals while inspiring teams to deliver results.
If you are self-motivated, performance and quality-driven, skilled in empathy-based mentoring, like to work independently, have extended experience working with executive stakeholders, and can manage a roadmap and prioritize a backlog for several applications, this is the role for you.
About First Factory:
We are a software development company with over two decades of experience, boasting a dynamic team of 200+ professionals actively engaged in diverse projects across various industries. As we continue to thrive and embrace fresh challenges, we invite you to join us on this journey.
Qualifications:
The ideal candidate for the Product Owner position will be comfortably versed in the Software Development Lifecycle, has demonstrated experience in employee management, and is looking to take ownership and leadership of the entire product development process. We're looking for exemplary attention to detail and a commitment to working with honesty and integrity above all else.
Main Responsibilities:
- Develops, owns, and executes product roadmaps, working with internal and external customers to analyze the needs and align to strategic goals
- Manage the relationship with stakeholders and end-users of the applications, anticipating and fulfilling their needs
- Manage the product backlog and prioritize based on requirements, strategy, and business objectives
- Drive the development of new features throughout the entire SDLC
- Monitor and evaluate product progress at each stage of the process
- Develop mitigation strategies for problem areas and escalate to key stakeholders
- Ensure that project documentation is created and is maintained
- Liaise with the product team and end-user to deliver updates
- Provide leadership to the development teams to meet coding standards, estimation targets, and client expectations
- Conduct informal and formal feedback sessions for team members on their path to reaching career goals
Requirements
- 3 years of experience in Project Management or as a Product Owner in Software Development Environments
- Experience being the main point of contact for stakeholders and managers
- Experience with Agile development methodologies
- Exceptional communication skills – written, oral, and presentation skills
- Able to build consensus with staff at all levels of the organization
- Employee or peer management experience required
- Ability to work with multiple projects and stakeholders
- Ability to think strategically, conceptually as well as analytical
Some of our benefits:
- Work From Home
We believe in hybrid work. While the office is open five days per week, most employees enjoy working predominantly from home.
First Factory is proud to offer free private medical and dental insurance for our Costa Rican team members.
- Time off
Enjoy your time away from work. Our vacation policy grants extra PTO after 2 years of employment. Our team never misses a national holiday and has their birthday off.
Special events are important for you; take time off to attend your graduation, weddings, and more.
- Continuous Learning
We want you in for the long term. We hire individuals passionate about learning and offer many tools for professional development and growth. We provide a $500 educational reimbursement so you can reach your learning and professional goals.
Medical & Dental Insurance
First Factory is proud to offer free private medical and dental insurance for our Costa Rican team members
Learn about our culture and more benefits here