AI Development

Transforming Business Challenges Into AI Opportunities

You need an AI solution that's as unique as your business and delivers a real, measurable impact. We can get you there.

Speak with us
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175+ full-time employees
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First Stop Health company logo.
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Roc360 logo with stylized R and 360° text.
FragranceNet.com logo with a vintage perfume atomizer icon and the tagline 'Trusted online since 1997.'
Elevate Aviation Group logo in white text.
Gensler company logo in white text on transparent background.
FrankCrum company logo with stylized hexagonal symbol.
PFL logo with a crown above the letters.
ServiceTitan company logo with a stylized lion's head to the left of the text.
First Stop Health company logo.
Quicken white logo
Generac brand logo in white text on transparent background.
APA poolplayers.com logo with hand holding a pool cue and ball.
Proven ai expertise

Your AI path ahead is secure and flexible

We build secure, enterprise-grade AI using scalable architectures like RAG and multi-agent orchestration. Our expert AI engineers, data scientists, and domain experts build robust systems that integrate seamlessly with your existing stack while remaining flexible enough to evolve with your business.

Generative AI

Our custom solutions leverage models like OpenAI, Claude, Llama, and Gemini to generate text, images, and code.

Predictive AI

We analyze data patterns to anticipate customer and market needs, optimize operations, and proactively mitigate risks.

Conversational AI

Build intelligent interfaces that understand user intent and deliver personalized experiences.

Computer Vision AI

Computer Vision AI: We build intelligent systems that analyze images and video to power facial recognition, object detection, and automated visual identification at scale.

AI Implementation

High-performance model deployment capabilities

Every engagement is an opportunity to deliver custom results that are unique to your business and desired outcomes. Our architects and engineers will build solutions that deliver results and adapt to your growing needs. Here are some examples of how we achieve results:

Natural Language Processing & Content Generation
  • Conversation Analytics Platform: Extract, index, and summarize conversations (including image analysis) using ElasticSearch
  • Video Content Generation: Transform videos into written summaries and articles using AWS Transcribe and OpenAI
  • Automated Status Reporting: Generate weekly
Computer Vision & Media Analysis
  • Object Detection System: Process video frames for narrative generation using YOLO and AWS Bedrock
  • Missing Children Identification: Compare submitted images against databases using AWS Rekognition, Google Cloud Vision, and Azure Cognitive Services
  • Comic Recognition & Pricing: Custom-trained model to identify comics and provide accurate pricing
Enterprise Intelligence Solutions
  • Technology-Based Client Matching: Enhanced search functionality using OpenAI embeddings
  • Resume Analysis & Candidate Matching: Identify optimal candidates for specific technology stacks using embeddings and Gemini-powered recommendations
  • Infrastructure Security Analysis: Multi-model system for detecting vulnerabilities in network diagrams
  • Investment Portfolio Intelligence: Agent-based system providing investment insights and next-step analytics
Knowledge Management & Retrieval
  • Documentation Chatbot: Query system for company documentation with support for text, code examples, and images
  • Shared Drive Intelligence: POC for contextual information retrieval from shared drives
Engagement Models

Your needs, your way of working.

The right engagement model reduces risk, accelerates delivery, and lowers total cost.

Specialized Services

Clarify your strategy, guide critical decisions, validate value.

We offer specialized AI services to clarify your strategy, guide critical decisions, and validate the value of your AI investments.

AI Consulting

We will help you identify high-impact AI opportunities, evaluate build-versus-buy decisions, and develop actionable implementation strategies.

AI Proof of Concepts

We rapidly prototype AI solutions for you to validate feasibility, demonstrate business value, and de-risk your longer-term investment.

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Why Choose Us

Complete transparency, adaptability, and unwavering focus on the long-term partnership.

Nearshore Excellence

We were one of the first to recognize Costa Rica's potential as a nearshore development hub, and we’ve spent more than two decades perfecting our model.

SOC 2 Type 2 Certified

We maintain rigorous security standards with SOC 2 Type 2 certification, comprehensive background checks for all employees, ongoing security training, and Mobile Device Management for all company devices.

AWS Partnership & Technical Depth

As an AWS Certified Partner with expertise across Azure and Google Cloud, we bring infrastructure and architecture knowledge that perfectly complements our core development capabilities.

30-Day Satisfaction Guarantee

We offer a 30-day guarantee on every new resource for the entire life of the engagement. If you aren't satisfied within the first month, you don’t pay.

40+ Long-Term Client Relationships

Our average client tenure is over three years, with more than 25% of our clients partnering with us for five years or more. These are partnerships built on mutual success.

Industry-Leading Retention

Our long-tenured employees and high eNPS are a benefit to clients through consistency and accumulated institutional knowledge.

our testimonials

Customer experiences that
speak for themselves

CTO, Equity Estates
"Their practical knowledge on the AI side... is also highly impressive."

"The quality of their resources has been exceptionally high and consistent. Their backbench of technical expertise is a game-changer."

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CEO, Patient Studio
"The degree of engagement and communication exhibited by their team was remarkable."

"I can confidently say that my experience working with First Factory left me entirely delighted with both the process and the end result."

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Director of Technology, Bellator MMA
"Since launching our platform, our audience has been growing exponentially."

"First Factory's agility and development speed were their most impressive assets. Whenever we requested something, their turnaround time was commendable. There was nothing First Factory could have improved on."

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VP, Outsourcing Financial Services Company
"First Factory’s responsiveness to our requests and issues is excellent."

"First Factory’s resources are very technically skilled. Additionally, they provide strong customer service and are very adaptable to our processes."

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CTO, FinTech & Services
“I always trust them to get the work done”

“First Factory is always on point with execution. They’re thorough and often finish ahead of schedule.”

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COO, Telemedicine Provider
“Exactly what we needed.”

“We were able to successfully launch our mobile app because of the work that they provided, which was a huge cost savings driver for our company.”

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VP Engineering, Software Company
"Everything has been great."

"First Factory has great cost and relationship management, strong performance management, and quality candidates."

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Executive, Reti360
"The application is incredibly well-designed and has some of the highest-quality work we’ve seen."

"We were really impressed with their grasp and understanding of the problems we brought to them. First Factory was flexible and accommodating to ensure we had the right individuals working on the project."

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President & CEO, OneWorld Inc.
"They’re always on time, and they’re committed."

"Their flexibility and project management are the highlights of working with them, especially because you never know what will happen in our industry."

Abstract orange circular gradient with concentric rings fading outwards on a transparent background.
CTO, Equity Estates
"Their practical knowledge on the AI side... is also highly impressive."

"The quality of their resources has been exceptionally high and consistent. Their backbench of technical expertise is a game-changer."

Abstract orange circular gradient with concentric rings fading outwards on a transparent background.
CEO, Patient Studio
"The degree of engagement and communication exhibited by their team was remarkable."

"I can confidently say that my experience working with First Factory left me entirely delighted with both the process and the end result."

Abstract orange circular gradient with concentric rings fading outwards on a transparent background.
Director of Technology, Bellator MMA
"Since launching our platform, our audience has been growing exponentially."

"First Factory's agility and development speed were their most impressive assets. Whenever we requested something, their turnaround time was commendable. There was nothing First Factory' could have improved on."

Abstract orange circular gradient with concentric rings fading outwards on a transparent background.
VP, Outsourcing Financial Services Company
"First Factory’s responsiveness to our requests and issues is excellent."

"First Factory’s resources are very technically skilled. Additionally, they provide strong customer service and are very adaptable to our processes."

Abstract orange circular gradient with concentric rings fading outwards on a transparent background.
CTO, FinTech & Services
“I always trust them to get the work done”

“First Factory is always on point with execution. They’re thorough and often finish ahead of schedule.”

Abstract orange circular gradient with concentric rings fading outwards on a transparent background.
COO, Telemedicine Provider
“Exactly what we needed.”

“We were able to successfully launch our mobile app because of the work that they provided, which was a huge cost savings driver for our company.”

Abstract orange circular gradient with concentric rings fading outwards on a transparent background.
VP Engineering, Software Company
"Everything has been great."

"First Factory has great cost and relationship management, strong performance management, and quality candidates."

Abstract orange circular gradient with concentric rings fading outwards on a transparent background.
Executive, Reti360
"The application is incredibly well-designed and has some of the highest-quality work we’ve seen."

"We were really impressed with their grasp and understanding of the problems we brought to them. First Factory was flexible and accommodating to ensure we had the right individuals working on the project."

Abstract orange circular gradient with concentric rings fading outwards on a transparent background.
President & CEO, OneWorld Inc.
"They’re always on time, and they’re committed."

"Their flexibility and project management are the highlights of working with them, especially because you never know what will happen in our industry."

Abstract orange circular gradient with concentric rings fading outwards on a transparent background.
our process

From Alignment to Delivery,
Without the Chaos

  1. Identification of AI Opportunities
    Our AI leaders collaborate with your stakeholders to identify strong AI integration and automation opportunities, then research platforms and services to assess their benefits and risks.
  1. AI Proof of ConceptBefore committing to a big-budget AI project, we help define smaller PoCs that prove or disprove the hypothesis that AI is intended to solve. PoCs are valuable in determining the best approach or AI platform to achieve your goals.
  1. Custom AI Solution Implementation
    Our team develops custom AI models tailored to your specific needs, leveraging cutting-edge technologies and methodologies to ensure optimal performance and scalability. We provide ongoing support and guidance.
  1. AI Operations
    Our engineers monitor model accuracy, system performance and drift detection, iterate and improve training data base on feedback.
COMPARE YOUR OPTIONS

Nearshore Software Delivery, No Tradeoffs

Speak with us
Your Options
Traditional Offshore Vendors
Hiring In House
U.S. time zone alignment
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Flexible engagement models
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Ramp up/down capacity as needed
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Direct access to dedicated full-time engineers
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Built-in management support and oversight
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High team tenure & employee satisfaction
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Enterprise security + SOC 2 Type 2 Compliance
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30-day risk-free guarantee
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Frequently asked questions

Everything you want to know explained clearly

How quickly does it take to bring someone on?

Engineers are available within 2–4 weeks. Timing depends on role requirements, interview availability, and any compliance or onboarding steps needed on your side.

What are the hourly costs for developers?

Rates vary based on role and seniority. Enterprise clients typically see meaningful savings compared to U.S.-based hires while working with senior-level engineers. Pricing is shared upfront before onboarding.

Can we start small and scale up later?

Yes. Many teams start with one engineer or a small group and expand as needs grow. Scaling is planned and aligned with roadmap priorities.

Do you do fixed-price projects?

Yes. Fixed-price engagements are available when scope and timelines are clearly defined. These are often used for pilots, discovery phases, or well-scoped initiatives.

How involved do we need to be in the development process?

That depends on preference. Some teams stay closely involved in planning and reviews, while others delegate day-to-day execution. The level of involvement adjusts to existing processes and governance.

What technologies do you work with?

First Factory supports a wide range of modern and legacy technologies, including common web, backend, cloud, data, and AI stacks. Teams are assembled based on specific technical and security requirements.

Is there a minimum commitment or contract length?

There is no long-term commitment required to start. Engagements are structured to allow flexibility while supporting continuity once the partnership is established.

How does your 30-day guarantee work exactly?

We offer a 30-day satisfaction guarantee. If you’re not satisfied with our work at the end of the first 30 days, you can replace a resource or ramp down the project without being charged.

See how we can help

Accelerate your software development

Speak With Us
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First Factory
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