We have over 25 years of experience delivering custom software solutions. As a result, we have a long-standing proven track record of success. As your partner, we stand behind our work with a simple promise: we will do an excellent job, guaranteed. Our flexible software development engagement models include consulting, staff augmentation, scrum teams, milestone projects, and service contracts.
The First Factory team combines technical expertise with business insights. We are skilled problem solvers and will quickly understand your business objectives and adapt to your specific needs.
We have over 25 years of experience delivering custom software solutions. As a result, we have a long-standing proven track record of success. As your partner, we stand behind our work with a simple promise: we will do an excellent job, guaranteed. Our flexible software development engagement models include consulting, staff augmentation, scrum teams, milestone projects, and service contracts.
The First Factory team combines technical expertise with business insights. We are skilled problem solvers and will quickly understand your business objectives and adapt to your specific needs.
We spend time with your team to understand the business challenges and goals of the organization and help you identify appropriate scalable and cost-conscious software solutions. Our team can assist with software selection, comparing buy vs build options and identifying the benefits and risks of each. We advise teams on AI strategy, customization, and adoption. Once a decision is reached, we will help define implementation strategies, identify the resources, and plan to carry out those objectives. In addition, we can analyze your development team’s current efforts and assist in adopting best practices and maturing your existing applications to improve stability, security, and efficiency. Consulting can be billed hourly or fixed-priced.
Staff augmentation continues to be the most popular of the software development engagement models for us over the last 25 plus years. We work best when our staff assigned to you in a full-time capacity is a natural extension of your team. For most of our more than forty active customers, this means we attend Daily Stand-Ups, Sprint Planning, Backlog Grooming sessions, and other necessary Agile ceremonies via video calls. We are actively engaged in identifying the risks and benefits of possible solutions to best account for scalability, long-term maintenance efforts, and the reusability of the code we will write.
Our nearshore development office in Costa Rica operates only 1-2 hours behind Eastern Time, and everyone on the team is fluent in both written and spoken English. The team we put together for you is handpicked based on a combination of technical and behavioral skills. Also, since we are just a 5-hour flight from NYC, it is common for clients to visit our office and work shoulder-to-shoulder with their team.
Our scrum teams are a small, self-organizing group of professionals who work collaboratively to deliver software in short cycles called sprints. Each sprint typically lasts two weeks. The team includes developers, testers, and a product owner representing your interests. By leveraging scrum teams, we make the most of your team's product development responsibilities. We meet in daily stand-ups and collaborate during sprint planning, backlog grooming, and sprint reviews. This ensures constant communication and alignment, resulting in faster delivery of high-quality software that meets your evolving needs. Demos will be performed at the end of each sprint, allowing your stakeholders to see progress and help refine the next stages of development. Scrum teams vary in size based on your needs and are billed bi-weekly with the completion of each sprint.
For custom software development projects, we have a deep bench of talented and experienced staff to exceed your expectations. Once we've outlined your company's exact goals, defined the project scope, and agreed on all key milestones, we will configure your project team. This software development team will include project management, design, software development, and QA. We generally tackle the most complex issue first, ensuring we can most effectively stick to the agreed-upon project plan. You will receive regular updates with scheduled demos throughout our engagement to show our progress and elicit key feedback to keep it all on track.
We guarantee the project price and clearly build in windows for UAT and post-release support. This software development engagement model continues to become a larger portion of our business. This is due to companies wanting predictable and controllable expenses in addition to leveraging our extended team, including strong project management and product design. Whether you have an idea in the beginning stages or need a team to step in and match the specifications set in place, we have the right software development craftspeople for the job.
Need post-launch support or ongoing maintenance services? We work with several clients in software service and maintenance contract arrangements. One model is a fixed-price contract, where the total cost is agreed upon upfront; these are usually annual contracts. Another is an hourly rate contract, where we only bill you for the time spent. These service contracts vary in scope and include specific service level agreements (SLAs).
We spend time with your team to understand the business challenges and goals of the organization and help you identify appropriate scalable and cost-conscious software solutions. Our team can assist with software selection, comparing buy vs build options and identifying the benefits and risks of each. We advise teams on AI strategy, customization, and adoption. Once a decision is reached, we will help define implementation strategies, identify the resources, and plan to carry out those objectives. In addition, we can analyze your development team’s current efforts and assist in adopting best practices and maturing your existing applications to improve stability, security, and efficiency. Consulting can be billed hourly or fixed-priced.
Staff augmentation continues to be the most popular of the software development engagement models for us over the last 25 plus years. We work best when our staff assigned to you in a full-time capacity is a natural extension of your team. For most of our more than forty active customers, this means we attend Daily Stand-Ups, Sprint Planning, Backlog Grooming sessions, and other necessary Agile ceremonies via video calls. We are actively engaged in identifying the risks and benefits of possible solutions to best account for scalability, long-term maintenance efforts, and the reusability of the code we will write.
Our nearshore development office in Costa Rica operates only 1-2 hours behind Eastern Time, and everyone on the team is fluent in both written and spoken English. The team we put together for you is handpicked based on a combination of technical and behavioral skills. Also, since we are just a 5-hour flight from NYC, it is common for clients to visit our office and work shoulder-to-shoulder with their team.
Our scrum teams are a small, self-organizing group of professionals who work collaboratively to deliver software in short cycles called sprints. Each sprint typically lasts two weeks. The team includes developers, testers, and a product owner representing your interests. By leveraging scrum teams, we make the most of your team's product development responsibilities. We meet in daily stand-ups and collaborate during sprint planning, backlog grooming, and sprint reviews. This ensures constant communication and alignment, resulting in faster delivery of high-quality software that meets your evolving needs. Demos will be performed at the end of each sprint, allowing your stakeholders to see progress and help refine the next stages of development. Scrum teams vary in size based on your needs and are billed bi-weekly with the completion of each sprint.
For custom software development projects, we have a deep bench of talented and experienced staff to exceed your expectations. Once we've outlined your company's exact goals, defined the project scope, and agreed on all key milestones, we will configure your project team. This software development team will include project management, design, software development, and QA. We generally tackle the most complex issue first, ensuring we can most effectively stick to the agreed-upon project plan. You will receive regular updates with scheduled demos throughout our engagement to show our progress and elicit key feedback to keep it all on track.
We guarantee the project price and clearly build in windows for UAT and post-release support. This software development engagement model continues to become a larger portion of our business. This is due to companies wanting predictable and controllable expenses in addition to leveraging our extended team, including strong project management and product design. Whether you have an idea in the beginning stages or need a team to step in and match the specifications set in place, we have the right software development craftspeople for the job.
Need post-launch support or ongoing maintenance services? We work with several clients in software service and maintenance contract arrangements. One model is a fixed-price contract, where the total cost is agreed upon upfront; these are usually annual contracts. Another is an hourly rate contract, where we only bill you for the time spent. These service contracts vary in scope and include specific service level agreements (SLAs).
Established in 2000 by Jason T. Roff, First Factory is a trusted software solutions provider based in New York with nearshore capabilities in Latin America.
YEARS OF EXP
EMPLOYEES
INC. 5000 HONOREE
CARBON NEUTRAL
CLIENT TENURE (YEARS)
Growing to a team of over 200, with dozens of AI projects under our belts, First Factory delivers enterprise-grade solutions, combining technical expertise with business acumen. First Factory offers proven stability, capacity, and integrity to fuel long-term client success.
BY THE NUMBERS
Established in 2000 by Jason T. Roff, First Factory is a trusted software solutions provider based in New York with nearshore capabilities in Latin America.
YEARS OF EXP
EMPLOYEES
INC. 5000 HONOREE
CARBON NEUTRAL
CLIENT TENURE
(YEARS)
Growing to a team of over 200, with dozens of AI projects under our belts, First Factory delivers enterprise-grade solutions, combining technical expertise with business acumen. First Factory offers proven stability, capacity, and integrity to fuel long-term client success.
Certified Cloud Solutions
As an AWS Partner, we can help you identify the right cloud strategy for your business, build and maintain your infrastructure, and protect your organization against security threats and vulnerabilities.
For shorter contracts, let us get to work hitting that first milestone. If you don’t like the work we’ve done, you don’t have to pay us. Really.
For longer contracts we offer a 30-day trial period. If in the first 30 days, you're not satisfied with our work–for any reason–you can end the project on the spot. No questions asked.
We offer these guarantees knowing that what matters isn't the quick buck, but working together to build a relationship of trust, respect and results that can last for years.
Let’s set up a time to get to know you and to get started.
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