Mission
We are committed to the professional success of our employees and partners. Through our devotion to quality craftsmanship, we build exceptional software applications that fuel our collective future.
Vision
To be the number one nearshore software development partner for the world’s most trusted companies.
Our Guarantee
We offer a 30-day satisfaction guarantee. If, at the end of the first 30 days, you're not satisfied with our work,
you can replace a resource or ramp down the project without being charged.
Core
Values
Core
Values
What makes First Factory exceptional as a nearshore software development partner is the passion and dedication our employees demonstrate every day. We support each other, challenge each other, and grow personally and professionally together. The pride we take in our work and our investment in the success of our partners are a reflection on everyone at First Factory.
These are the values we believe in:
Learn → Share
Learn → Share
We are never satisfied with the level of knowledge or experience we have. There is always more to learn. There is always room to improve.
We share, teach, and mentor each other.
Our partners rely on us to support them and guide them. We are a trusted nearshore software solutions provider, because we learn about their business and leverage our experience and technical expertise to ensure our shared success.
Passion + Energy
Passion + Energy
We love what we do.
Each of us brings our best to work each day and brings out the best in each other.
Our team approaches problems with vigor, as every challenge is an opportunity to learn.
Highest
Standards of Quality
Highest
Standards of Quality
We do not rush to tackle a task; we problem solve and decide on an approach before we execute.
Each team member embraces processes to ensure consistency and quality.
Our reputation is defined in every interaction and in the quality of every product.
Honesty & Transparency
Honesty & Transparency
Every employee input is valued.
Accomplishments are celebrated.
We freely share all non-confidential information across the organization.
Commitment To Success
Commitment To Success
We hold each other accountable and support each other through challenges.
It is our imperative that we listen carefully to our partners and are committed to helping them achieve their goals.
Growth is the only way to secure our individual and collective futures. We must grow our business in order to provide opportunities for achievement and develop every First Factory employee. What drives us is our ability to make a tangible impact as a nearshore software development partner.
A Focus on
Employee Engagement
A Focus on
Employee Engagement
We provide the team with outstanding benefits including private medical and dental care, mental healthcare, and top technology tools for both office and home workstations. We offer free lunches and after-hour group activities, and we celebrate birthdays, anniversaries, and other accomplishments. These efforts have garnered us a repeated Employee Net Promoter Score of 83—among the Top 5% of companies worldwide. This has led to many employees following their career path within our company and has kept our retention rates fairly consistent over the last five years despite our headcount growth of nearly 800%.
The team that you will be working with is highly motivated, supported, and proud of the work they do and the colleagues they work with. You will be hard-pressed to find a more engaged team elsewhere.
Looking for employment opportunities?
APPLY NOW 