LEARN, CODE,
AND BE VALUED
Grow professionally and be treated with fairness and respect
Our Open Positions
Work Life
Enhanced
Work Life
Enhanced
When we are at work, we are dedicated to delivering quality software products to our clients, are generous in our support of each other, and have a valued voice in shaping the future of the company. We appreciate the effort our employees put in every day and actively manage the workload and client expectations to ensure the overwhelming majority of work is thoughtfully planned and happens within normal business hours.
We respect each other’s time and understand that we need to unwind, recover, and come back to work with renewed energy and perspective. What happens outside the office is just as important as what happens inside, which is why First Factory encourages the use of flex time, work-from-home days, and other family-friendly policies. We work hard to offer quality benefits that support our mental and physical well-being, hone our professional skills, and allow us to build stronger bonds with our teammates.
Continuous
professional
DEVELOPMENT
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Open Positions
Description
As First Factory’s Visual Designer, you should possess an acute aesthetic sensibility, a sharp grasp of visual structure, and a strong understanding of storytelling through design. You will leverage those skills to bring vitality and vibrancy to branding, typography, animations, and graphic imagery, thus enhancing our digital presence. You will work on online advertisements, website pages, social media posts, videos, print ads, templates, infographics, presentations, brand labels, logos, and more.
You’ll be responsible for the company’s visual outlook. You are expected to create brand assets that convey First Factory’s values and the brand’s voice and tone. You will effectively communicate concepts while collaborating with multiple teams across the company, incorporating stakeholder design and implementation feedback.
To succeed in this role, you should have expert knowledge of current design software and be skilled in every step of the design process, from concept to final deliverable. Research will be a major part of staying current on platform capabilities to further enhance our impact on social media and through online assets as well as bringing in new perspectives on design aspects and capabilities.
Main Responsibilities:
Communicate directly with stakeholders to gather requirements
Conceptualize visuals and media campaigns
Solve design challenges creatively via critical thinking
Creation of sets of consistent and cohesive, static and dynamic deliverables in multiple formats
Manage and evolve the company brand book
Requirements
Understanding of user-driven design
Working knowledge of design systems, brand identity, design patterns, and more
Hands-on experience working with some of the following: Adobe Creative Suite, Figma, Sketch, InVision, Visio, HTML, CSS, iOS and Android
Proven work experience as a Web Designer, Graphic Designer, Visual Designer or similar role
Strong time-management and process-management skills
Ability to discuss and explain design options
Critical thinking and attention to detail
Problem solver and customer-centered
Strong communication skills to collaborate with various stakeholders and projects simultaneously
Preferred Qualifications:
CMS knowledge (WordPress, Drupal, Magento, etc.)
UI/UX experience
Some of our benefits:
Work From Home
We believe in hybrid work. While the office is open five days per week, most employees enjoy working predominantly from home.
Medical & Dental Insurance
First Factory is proud to offer free private medical and dental insurance for our Costa Rican team members.
Time Off
Enjoy your time away from work. Our vacation policy grants extra PTO after 2 years of employment. Our team never misses a national holiday and has their birthday off.
Special events are important for you; take time off to attend your graduation, weddings, and more.
Continuous Learning
We want you in for the long term. We hire individuals passionate about learning and offer many tools for professional development and growth. We provide a $500 educational reimbursement so you can reach your learning and professional goals.
Learn about our culture and more benefits here
Description
Our UX/UI designers would split their time between client-facing projects and internal products and brand assets. Most of the work would focus on gathering client requirements, defining user profiles, drafting info architecture diagrams, creating low-fidelity wireframes, and executing clickable prototypes. When not focused on client-facing projects, our designer will drive our creative brand by refining our digital and web assets, including but not limited to the company website, microsite, blogs, infographics, client portfolio, and UX for internal SaaS products.
You should be passionate about user experience and design with excellent communication and project management skills to work across multiple projects simultaneously. You can demonstrate a strong understanding of the design thinking process and work fluidly across web and mobile platforms.
Main Responsibilities:
Communicate directly with clients to gather requirements
Develop personas and usage scenarios
Create wireframes, storyboards, sitemaps, and screen flows
Create interactive product prototypes
Analyze user feedback and activity, and iterate to enhance the user experience
Manage and evolve the company brand book
Requirements
Understanding of user-driven design
Working knowledge of responsive design, design patterns, and more
Hands-on experience working with some of the following: Sketch, InVision, Visio, HTML, CSS, iOS, Android, Design Systems and Adobe Creative Suite
Proven work experience as a UI/UX Designer or similar role
Strong time-management and process-management skills
Ability to discuss and explain design options
Critical thinker and attention to detail
Problem solver and customer-centered
Strong communication skills to collaborate with various stakeholders
Some of our benefits:
Work From Home
We believe in hybrid work. While the office is open five days per week, most employees enjoy working predominantly from home.
Medical & Dental Insurance
First Factory is proud to offer free private medical and dental insurance for our Costa Rican team members.
Time Off
Enjoy your time away from work. Our vacation policy grants extra PTO after 2 years of employment. Our team never misses a national holiday and has their birthday off.
Special events are important for you; take time off to attend your graduation, weddings, and more.
Continuous Learning
We want you in for the long term. We hire individuals passionate about learning and offer many tools for professional development and growth. We provide a $500 educational reimbursement so you can reach your learning and professional goals.
Learn about our culture and more benefits here
Description
We are looking to add the best talent to our pipeline for leadership on existing and upcoming projects. If you are interested in leveling up your career, and helping drive software projects while mentoring less experienced engineers, we want to hear from you.
As a Team Lead, you must foster a culture of honesty, transparency, and respect. You will approach conflict logically and rationally and set an example for your team and colleagues regarding respectful communication, punctuality, and preparedness.
About First Factory:
We are a software development company with over two decades of experience, boasting a dynamic team of 200+ professionals actively engaged in diverse projects across various industries. As we continue to thrive and embrace fresh challenges, we invite you to join us on this journey.
Main Responsibilities:
Attend client meetings to gather project requirements, research and define technical approaches, and help create technical project plans
Participate in Scrum ceremonies to ensure current status and project delivery progress
Implementing the best practices and coding standards of the project
Mentor team members through task estimations, code reviews, pair programming, and regularly scheduled one on one meetings
Monitor, evaluate, and ensure the completion of tasks and projects
Working on identifying the project risk and planning mitigation action with the PM at a project level
Constantly motivate and encourage the team to give their best, while setting targets and expectations.
Requirements
Knowledge about the mobile app development process, from the first line of code to publishing in the store
Proven software development experience and Android skills development
Proven working experience with Java 8 & Kotlin
Experience with Android SDK
Experience working with remote data via REST and JSON
Experience with third-party libraries and APIs
Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
Solid understanding of the full mobile development life cycle
Familiarity with RESTful APIs and mobile libraries for networking
Experience with profiling and debugging mobile applications
Familiarity with code versioning tools such as Git
Excellent analytical skills with a good problem-solving attitude
Ability to perform in a team environment
Strong ability to coach developers, helping them improve their skills and grow their careers
Solid communication and people skills
Some of our benefits:
Work From Home
We believe in hybrid work. While the office is open five days per week, most employees enjoy working predominantly from home.
Medical & Dental Insurance
First Factory is proud to offer free private medical and dental insurance for our Costa Rican team members.
Time Off
Enjoy your time away from work. Our vacation policy grants extra PTO after 2 years of employment. Our team never misses a national holiday and has their birthday off.
Special events are important for you; take time off to attend your graduation, weddings, and more.
Continuous Learning
We want you in for the long term. We hire individuals passionate about learning and offer many tools for professional development and growth. We provide a $500 educational reimbursement so you can reach your learning and professional goals.
Learn about our culture and more benefits here
Description
First Factory is constantly growing and is looking for an established DevOps Engineer interested in supporting multiple efforts to improve product quality and delivery through automation and integration in all phases of the software development lifecycle.
About First Factory:
We are a software development company with over two decades of experience, boasting a dynamic team of 200+ professionals actively engaged in diverse projects across various industries. As we continue to thrive and embrace fresh challenges, we invite you to join us on this journey.
First Factory might be the place for you if:
- You’re enthusiastic about software development and emerging technologies
- You’re a voracious learner who is always looking to get better and improve your skills for career development and growth
- You enjoy helping others succeed and helping them identify resources to grow
- You’re flexible and can adapt to changing needs while still producing quality work
- You’re highly collaborative in an environment that is more start-up than a big company
- You demonstrate advanced English proficiency and excellent communication skills
Requirements
Hands-on experience working with AWS
Solid understanding of CI/CD systems
Strong knowledge and experience using AWS infrastructure and pipelines
Proficiency with .NET programming and API Gateway products
Familiarity with hardware systems
Experience monitoring tools like Splunk and Python
Some of our benefits:
Work From Home
We believe in hybrid work. While the office is open five days per week, most employees enjoy working predominantly from home.
Medical & Dental Insurance
First Factory is proud to offer free private medical and dental insurance for our Costa Rican team members.
Time Off
Enjoy your time away from work. Our vacation policy grants extra PTO after 2 years of employment. Our team never misses a national holiday and has their birthday off.
Special events are important for you; take time off to attend your graduation, weddings, and more.
Continuous Learning
We want you in for the long term. We hire individuals passionate about learning and offer many tools for professional development and growth. We provide a $500 educational reimbursement so you can reach your learning and professional goals.
Learn about our culture and more benefits here
Description
First Factory is looking for a passionate person to help us achieve our internal and external product development goals while inspiring teams to deliver results.
If you are self-motivated, performance and quality-driven, skilled in empathy-based mentoring, like to work independently, have extended experience working with executive stakeholders, and can manage a roadmap and prioritize a backlog for several applications, this is the role for you.
About First Factory:
We are a software development company with over two decades of experience, boasting a dynamic team of 200+ professionals actively engaged in diverse projects across various industries. As we continue to thrive and embrace fresh challenges, we invite you to join us on this journey.
Qualifications:
The ideal candidate for the Product Owner position will be comfortably versed in the Software Development Lifecycle, has demonstrated experience in employee management, and is looking to take ownership and leadership of the entire product development process. We're looking for exemplary attention to detail and a commitment to working with honesty and integrity above all else.
Main Responsibilities:
- Develops, owns, and executes product roadmaps, working with internal and external customers to analyze the needs and align to strategic goals
- Manage the relationship with stakeholders and end-users of the applications, anticipating and fulfilling their needs
- Manage the product backlog and prioritize based on requirements, strategy, and business objectives
- Drive the development of new features throughout the entire SDLC
- Monitor and evaluate product progress at each stage of the process
- Develop mitigation strategies for problem areas and escalate to key stakeholders
- Ensure that project documentation is created and is maintained
- Liaise with the product team and end-user to deliver updates
- Provide leadership to the development teams to meet coding standards, estimation targets, and client expectations
- Conduct informal and formal feedback sessions for team members on their path to reaching career goals
Requirements
- 3 years of experience in Project Management or as a Product Owner in Software Development Environments
- Experience being the main point of contact for stakeholders and managers
- Experience with Agile development methodologies
- Exceptional communication skills – written, oral, and presentation skills
- Able to build consensus with staff at all levels of the organization
- Employee or peer management experience required
- Ability to work with multiple projects and stakeholders
- Ability to think strategically, conceptually as well as analytical
Some of our benefits:
- Work From Home
We believe in hybrid work. While the office is open five days per week, most employees enjoy working predominantly from home.
First Factory is proud to offer free private medical and dental insurance for our Costa Rican team members.
- Time off
Enjoy your time away from work. Our vacation policy grants extra PTO after 2 years of employment. Our team never misses a national holiday and has their birthday off.
Special events are important for you; take time off to attend your graduation, weddings, and more.
- Continuous Learning
We want you in for the long term. We hire individuals passionate about learning and offer many tools for professional development and growth. We provide a $500 educational reimbursement so you can reach your learning and professional goals.
Medical & Dental Insurance
First Factory is proud to offer free private medical and dental insurance for our Costa Rican team members
Learn about our culture and more benefits here
Keylor
Senior Software Engineer
First Factory is a company that cares about its employees and looks for new ideas, activities, benefits, and incentives to keep us comfortable, happy, and motivated. Everyone is treated with respect, and the company always listens to our specific needs and likes. At First Factory, we have a stable job with great clients and great teammates, and we have the opportunity to grow and learn as much as we can.
Chiara
Project Analyst
Our work environment, the people, and workplace practices help create this vibrant, positive, and infectious culture that makes First Factory so distinctive. First Factory involves and empowers employees by listening to their input, involving them in moving the organization forward, and giving them opportunities to lead initiatives, collaborate with one another, participate in decision-making, and make a meaningful difference at work. Plus, work/life balance is constantly encouraged by management and leadership.
Marce
Technical Lead - Tier 2
My favorite thing about working here is that we can choose our career path and are supported in acquiring the skills needed and being assigned a client that suits those skills. Working with U.S. clients has been an amazing experience, not only because it has helped to improve my English but also because the people are exceptional; I can say that I have made good friends along the way. We have a highly collaborative and inclusive environment and consistently stay up-to-date with the latest trends and technologies.
Greivin
Senior Software Engineer
My favorite part of First Factory is that our opinions are always considered as important. I feel we have a voice in the company, and that's super cool. The culture is great. The people I work with are more than just coworkers, they are friends.
We support each other, and we celebrate success as a team; I love that collaboration spirit.
Freddy
Technical Lead - Tier 1
First Factory actively works on providing a healthy work culture. This is a company where you can feel included. It started as a small business, and even as it has grown in employees and clients, it still maintains the same level of engagement with its employees. It's a place where you feel comfortable working and growing as a professional. Through open communication, I was able to regularly share my thoughts and expectations, and in turn, First Factory helped identify areas of growth and challenges so I could meet my career goals.
Juan
Senior Software Engineer
I believe what makes First Factory unique is that the company focuses on our growth as an engineer and gives us all the tools and support we need. First Factory is a great place to work, with amazing projects and clients with different technologies. There are so many talented people to collaborate with and learn from. There is flexibility and balance with our personal life and plenty of opportunities to grow.
Esteban
Software Engineer
First Factory is my home and my family. I love my experience working here. I started as an entry-level developer and have been able to grow as a software engineer. I have worked on awesome projects with clients worldwide, experienced new cultures, increased my knowledge on a wide variety of technologies, and shared this experience with incredible colleagues who have become lifelong friends.
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