PASSION & PURPOSE
A reputation for doing it right… the first time
in a Name?
in a Name?
First Factory was founded by Jason T. Roff in 2000. The idea of having an open, shareable workspace for software engineers to cultivate ideas and excel at major projects was inspired by an Andy Warhol concept. His famous creative spaces, each referred to as “The Factory,” gave Jason a vision for the perfect work environment.
Starting as a .NET development shop with four employees, First Factory spent the early years refining how we differentiate from other software vendors and developed our secret sauce in identifying, managing, and motivating talented engineers and software craftspeople. We have built a strong reputation as one of the best employers in Costa Rica, and our low turnover and Employee Net Promoter score of 82 are a testament to our commitment to our team.
Over the years, we have expanded our talent set across numerous technologies as well as the additions of UI/UX design, manual and automated QA, DevOps, project management and business analysis. Today, First Factory has over 230 team members in Costa Rica, a US presence in NYC, and motivated remote employees throughout the country. We have been recognized on the Inc Magazine’s Inc 5000 list of fastest growing companies three years in a row.
We are passionate about the work we provide for our clients and are proud of the dedication and commitment our team shows every day.
Our goal is to build long-lasting relationships with our clients and employees. The root of all solid relationships is trust. It is your trust we wish to earn and retain. We are respectful, honest, transparent and most of all, operate with a strong sense of integrity. When you hire First Factory to handle your software development needs, we ensure that you get far more than just the services of a vendor.
You’ve heard that you get what you pay for, but we believe that you should get the very best quality work without driving up unnecessary costs. We do this by not over-engineering projects or creating busy-work that wouldn’t be useful for our clients in the end. We do not build in unnecessary layers of management and you will always have direct and unfettered access to every software engineer on your project.
We wholeheartedly believe that our work speaks for itself, and our clients consistently provide positive feedback to confirm it.