eCommerce development

Online Stores Built To Convert

You need an eCommerce platform that handles real transaction volume and converts browsers into buyers. Our engineers build stores that do both.

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Man with curly hair and glasses wearing a blue t-shirt with the word 'Customs' and a winged wheel graphic, standing with arms crossed.

175+ full-time employees

Proven eCommerce expertise

Your store scales with demand and converts more

We build eCommerce platforms using Shopify, custom stacks, and headless commerce architectures that handle real transaction volume. Our engineers design catalog, checkout, and payment systems that convert browsers into buyers while integrating with the tools you already use.

Custom Storefront Development

We build custom storefronts using React and modern frameworks that reflect your brand and convert more visitors.

Shopify Development

We build and customize Shopify stores with themes and apps tailored to your specific business needs.

Payment Integration

We integrate secure payment gateways that process transactions reliably at scale.

Catalog & Inventory Systems

We build catalog and inventory management systems that keep your product data accurate across every sales channel and location you operate.

eCommerce Implementation

High-performance storefront deployment capabilities

Every engagement is an opportunity to deliver custom results that are unique to your business and desired outcomes. Our architects and engineers will build solutions that deliver results and adapt to your growing needs. Here are some examples of how we achieve results:

Storefront Development & Custom Design

Custom Storefronts: Build branded shopping experiences using React and modern frameworks
Shopify Development: Design and customize themes, apps, and integrations
Headless Commerce: Separate frontend experience from backend commerce logic

Checkout & Payment Integration

Payment Gateway Integration: Connect secure, reliable payment processing at scale
Checkout Optimization: Reduce cart abandonment with a streamlined flow
Fraud Prevention: Implement safeguards that protect transactions and customers

Catalog & Inventory Management

Product Catalog Systems: Keep product data accurate across channels
Inventory Synchronization: Sync stock levels across warehouses and storefronts
Multi-Channel Selling: Support marketplaces, retail, and direct-to-consumer sales
Pricing Engines: Manage complex pricing rules and promotions

Marketing & Analytics Integration

Email Marketing Integration: Connect storefronts to campaign and retention tools
Analytics & Reporting: Track conversion, revenue, and customer behavior

Engagement Models

Your needs, your way of working.

The right engagement model reduces risk, accelerates delivery, and lowers total cost.

Staff Augmentation

Dedicated full-time engineers who become a natural extension of your team, working in your time zone and integrating into your existing workflows.

Handpicked for ideal fit
Complete transparency
Your team may interview candidates
Engineering Manager oversight
Adapts to your processes
100% committed to you
40hrs per week, billed hourly
30-Day Satisfaction Guarantee

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Scale Your Team

Scrum Teams

Self-organizing, collaborative teams who deliver high-quality software in two-week sprints with complete transparency and regular stakeholder engagement.

Complete project management
Engineering architecture
Scalable engineering team
QA Resources
Pick & choose Agile ceremonies
Exceptional communication
Seamless integration with your team
Flexibility to pivot as needed

Build Your Team

Milestone-Based Projects

Fixed-price custom development with guaranteed pricing, clearly defined scope, and dedicated project management from concept to post-launch support.

Clear up front scope defined
Fixed price, billed in 3 installments
Fully independent team
Complex challenges tackled first
High transparency & alignment
Structured UAT window
Post-release support
Easy transition to maintenance

Define Your Product

Specialized Services

Clarify your platform, simplify checkout, increase conversion.

We offer specialized eCommerce services to clarify your platform strategy, simplify the checkout experience, and increase your conversion rate.

eCommerce Platform Consulting

We help you choose the right platform, whether custom, Shopify, or headless commerce, for your business.

Conversion Rate Audits

We audit your storefront and checkout flow to identify friction points that are costing you sales and conversions.

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Why Choose Us

Complete transparency, adaptability, and unwavering focus on the long-term partnership.

Claude Select Partner

We build with Claude every day, both in our own delivery work and in production AI systems for clients. That hands-on experience means we know where the models perform independently and where they still need an engineer's judgment.

AWS Partnership & Technical Depth

As an AWS Certified Partner with expertise across Azure and Google Cloud, we bring infrastructure and architecture knowledge that perfectly complements our core development capabilities.

SOC 2 Type 2 Certified

We maintain rigorous security standards with SOC 2 Type 2 certification, comprehensive background checks for all employees, ongoing security training, and Mobile Device Management for all company devices.

Nearshore Excellence

We were one of the first to recognize Costa Rica's potential as a nearshore development hub, and we’ve spent more than two decades perfecting our model.

30-Day Satisfaction Guarantee

We offer a 30-day guarantee on every new resource for the entire life of the engagement. If you aren't satisfied within the first month, you don’t pay.

40+ Long-Term Client Relationships

Our average client tenure is over three years, with more than 25% of our clients partnering with us for five years or more. These are partnerships built on mutual success.

our testimonials

Customer experiences that
speak for themselves

Their practical knowledge on the AI side… is also highly impressive.

The quality of their resources has been exceptionally high and consistent. Their backbench of technical expertise is a game-changer.

Abstract orange circular gradient with concentric rings fading outwards on a transparent background.

The degree of engagement and communication exhibited by their team was remarkable.

I can confidently say that my experience working with First Factory left me entirely delighted with both the process and the end result.

Since launching our platform, our audience has been growing exponentially.

First Factory's agility and development speed were their most impressive assets. Whenever we requested something, their turnaround time was commendable. There was nothing First Factory could have improved on.

First Factory’s responsiveness to our requests and issues is excellent.

First Factory’s resources are very technically skilled. Additionally, they provide strong customer service and are very adaptable to our processes.

I always trust them to get the work done

First Factory is always on point with execution. They’re thorough and often finish ahead of schedule.

Exactly what we needed.

We were able to successfully launch our mobile app because of the work that they provided, which was a huge cost savings driver for our company.

Everything has been great.

First Factory has great cost and relationship management, strong performance management, and quality candidates.

The application is incredibly well-designed and has some of the highest-quality work we’ve seen.

We were really impressed with their grasp and understanding of the problems we brought to them. First Factory was flexible and accommodating to ensure we had the right individuals working on the project.

They’re always on time, and they’re committed.

Their flexibility and project management are the highlights of working with them, especially because you never know what will happen in our industry.

Their practical knowledge on the AI side… is also highly impressive.

The quality of their resources has been exceptionally high and consistent. Their backbench of technical expertise is a game-changer.

The degree of engagement and communication exhibited by their team was remarkable.

I can confidently say that my experience working with First Factory left me entirely delighted with both the process and the end result.

Since launching our platform, our audience has been growing exponentially.

First Factory’s responsiveness to our requests and issues is excellent.

First Factory’s resources are very technically skilled. Additionally, they provide strong customer service and are very adaptable to our processes.

I always trust them to get the work done

First Factory is always on point with execution. They’re thorough and often finish ahead of schedule.

Exactly what we needed.

We were able to successfully launch our mobile app because of the work that they provided, which was a huge cost savings driver for our company.

Everything has been great.

First Factory has great cost and relationship management, strong performance management, and quality candidates.

The application is incredibly well-designed and has some of the highest-quality work we’ve seen.

They’re always on time, and they’re committed.

Their flexibility and project management are the highlights of working with them, especially because you never know what will happen in our industry.

our process

From Alignment to Delivery,
Without the Chaos

Platform & Requirements Assessment
Our engineers review your product catalog, traffic patterns, and business requirements to recommend the right eCommerce platform and architecture for your scale.

Storefront & Checkout DesignBefore development, we design the storefront, checkout flow, and catalog structure with your conversion goals in mind. This planning keeps every technical decision focused on the experience your customers actually have.

Development & Payment Integration
Our engineers build your storefront and integrate secure payment gateways, shipping, and inventory systems, testing thoroughly before launch.

Ongoing Optimization
Our engineers monitor performance, resolve issues quickly, and continue improving conversion as your catalog grows.

COMPARE YOUR OPTIONS

Nearshore Software Delivery, No Tradeoffs

Speak with us

Your Options

Traditional Offshore Vendors

Hiring In House

U.S. time zone alignment

Flexible engagement models

Ramp up/down capacity as needed

Direct access to dedicated full-time engineers

Built-in management support and oversight

High team tenure & employee satisfaction

Enterprise security + SOC 2 Type 2 Compliance

30-day risk-free guarantee

Frequently asked questions

Everything you want to know explained clearly

See how we can help

Accelerate your software development