Business intelligence

Turn Your Data Into Clear Decisions

You have data scattered across systems and no clear picture of what it means. Our engineers build dashboards and reporting that turn raw numbers into decisions.

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175+ full-time employees

Proven BI expertise

Your data becomes a decision-making advantage

We build business intelligence systems that turn scattered data into clear, actionable dashboards. Our engineers work with PowerBI, Tableau, and custom reporting tools to connect your data sources and surface the insights that drive better business decisions.

Dashboard Development

We design and build interactive dashboards using PowerBI and Tableau that make your data easy to understand and act on.

Data Warehousing

We architect data warehouses that consolidate information from multiple systems into a single source of truth.

Reporting Automation

We automate recurring reports so your team spends less time compiling data manually.

Predictive Analytics

We build models that analyze historical trends to forecast demand, identify risk, and support smarter planning across your organization.

BI Implementation

High-performance reporting deployment capabilities

Every engagement is an opportunity to deliver custom results that are unique to your business and desired outcomes. Our architects and engineers will build solutions that deliver results and adapt to your growing needs. Here are some examples of how we achieve results:

Dashboard Development & Visualization Design

Interactive Dashboards: Build PowerBI and Tableau dashboards tailored to your KPIs
Custom Visualizations: Design charts and views that make complex data intuitive
Self-Service Reporting: Give teams the tools to explore data independently

Data Warehousing & Integration

Data Warehouse Architecture: Consolidate systems into a single, queryable source of truth
ETL Pipeline Development: Automate the extraction, transformation, and loading of data across sources
System Integration: Connect CRMs, ERPs, and databases into unified reporting

Predictive & Advanced Analytics

Forecasting Models: Build statistical models that predict demand, revenue, and risk trends
Anomaly Detection: Identify outliers and irregularities in operational data automatically
Customer Analytics: Segment and analyze customer behavior to inform strategy
Portfolio Analytics: Support investment and risk decisions with data-driven insights

Data Governance & Quality

Data Quality Audits: Identify and resolve inconsistencies across your data sources
Governance Frameworks: Establish standards for accuracy and access

Engagement Models

Your needs, your way of working.

The right engagement model reduces risk, accelerates delivery, and lowers total cost.

Staff Augmentation

Dedicated full-time engineers who become a natural extension of your team, working in your time zone and integrating into your existing workflows.

Handpicked for ideal fit
Complete transparency
Your team may interview candidates
Engineering Manager oversight
Adapts to your processes
100% committed to you
40hrs per week, billed hourly
30-Day Satisfaction Guarantee

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Scale Your Team

Scrum Teams

Self-organizing, collaborative teams who deliver high-quality software in two-week sprints with complete transparency and regular stakeholder engagement.

Complete project management
Engineering architecture
Scalable engineering team
QA Resources
Pick & choose Agile ceremonies
Exceptional communication
Seamless integration with your team
Flexibility to pivot as needed

Build Your Team

Milestone-Based Projects

Fixed-price custom development with guaranteed pricing, clearly defined scope, and dedicated project management from concept to post-launch support.

Clear up front scope defined
Fixed price, billed in 3 installments
Fully independent team
Complex challenges tackled first
High transparency & alignment
Structured UAT window
Post-release support
Easy transition to maintenance

Define Your Product

Specialized Services

Clarify your metrics, guide better decisions, prove impact.

We offer specialized business intelligence services to clarify what matters, guide critical decisions, and prove the value of your data investment.

BI Strategy Consulting

We help you identify the metrics that matter most and design a reporting framework around them.

Data Audit & Cleanup

We assess your existing data sources for quality and consistency, resolving gaps before they compromise your reporting.

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Why Choose Us

Complete transparency, adaptability, and unwavering focus on the long-term partnership.

Claude Select Partner

We build with Claude every day, both in our own delivery work and in production AI systems for clients. That hands-on experience means we know where the models perform independently and where they still need an engineer's judgment.

AWS Partnership & Technical Depth

As an AWS Certified Partner with expertise across Azure and Google Cloud, we bring infrastructure and architecture knowledge that perfectly complements our core development capabilities.

SOC 2 Type 2 Certified

We maintain rigorous security standards with SOC 2 Type 2 certification, comprehensive background checks for all employees, ongoing security training, and Mobile Device Management for all company devices.

Nearshore Excellence

We were one of the first to recognize Costa Rica's potential as a nearshore development hub, and we’ve spent more than two decades perfecting our model.

30-Day Satisfaction Guarantee

We offer a 30-day guarantee on every new resource for the entire life of the engagement. If you aren't satisfied within the first month, you don’t pay.

40+ Long-Term Client Relationships

Our average client tenure is over three years, with more than 25% of our clients partnering with us for five years or more. These are partnerships built on mutual success.

our testimonials

Customer experiences that
speak for themselves

Their practical knowledge on the AI side… is also highly impressive.

The quality of their resources has been exceptionally high and consistent. Their backbench of technical expertise is a game-changer.

Abstract orange circular gradient with concentric rings fading outwards on a transparent background.

The degree of engagement and communication exhibited by their team was remarkable.

I can confidently say that my experience working with First Factory left me entirely delighted with both the process and the end result.

Since launching our platform, our audience has been growing exponentially.

First Factory's agility and development speed were their most impressive assets. Whenever we requested something, their turnaround time was commendable. There was nothing First Factory could have improved on.

First Factory’s responsiveness to our requests and issues is excellent.

First Factory’s resources are very technically skilled. Additionally, they provide strong customer service and are very adaptable to our processes.

I always trust them to get the work done

First Factory is always on point with execution. They’re thorough and often finish ahead of schedule.

Exactly what we needed.

We were able to successfully launch our mobile app because of the work that they provided, which was a huge cost savings driver for our company.

Everything has been great.

First Factory has great cost and relationship management, strong performance management, and quality candidates.

The application is incredibly well-designed and has some of the highest-quality work we’ve seen.

We were really impressed with their grasp and understanding of the problems we brought to them. First Factory was flexible and accommodating to ensure we had the right individuals working on the project.

They’re always on time, and they’re committed.

Their flexibility and project management are the highlights of working with them, especially because you never know what will happen in our industry.

Their practical knowledge on the AI side… is also highly impressive.

The quality of their resources has been exceptionally high and consistent. Their backbench of technical expertise is a game-changer.

The degree of engagement and communication exhibited by their team was remarkable.

I can confidently say that my experience working with First Factory left me entirely delighted with both the process and the end result.

Since launching our platform, our audience has been growing exponentially.

First Factory’s responsiveness to our requests and issues is excellent.

First Factory’s resources are very technically skilled. Additionally, they provide strong customer service and are very adaptable to our processes.

I always trust them to get the work done

First Factory is always on point with execution. They’re thorough and often finish ahead of schedule.

Exactly what we needed.

We were able to successfully launch our mobile app because of the work that they provided, which was a huge cost savings driver for our company.

Everything has been great.

First Factory has great cost and relationship management, strong performance management, and quality candidates.

The application is incredibly well-designed and has some of the highest-quality work we’ve seen.

They’re always on time, and they’re committed.

Their flexibility and project management are the highlights of working with them, especially because you never know what will happen in our industry.

our process

From Alignment to Delivery,
Without the Chaos

Data Source Assessment
Our engineers review your existing systems, spreadsheets, and databases to identify where your data lives and how clean it is before we design anything.

Metrics & Reporting DesignBefore building dashboards, we work with your stakeholders to define the metrics that matter and the reporting structure that supports them. This alignment keeps every dashboard focused on decisions, not just data.

Dashboard & Pipeline Development
Our engineers build the data pipelines and dashboards using PowerBI, Tableau, or custom tools, connecting your systems and validating accuracy along the way.

Ongoing Optimization
Our engineers monitor data quality, refine dashboards, and adjust reporting as your business and metrics evolve.

COMPARE YOUR OPTIONS

Nearshore Software Delivery, No Tradeoffs

Speak with us

Your Options

Traditional Offshore Vendors

Hiring In House

U.S. time zone alignment

Flexible engagement models

Ramp up/down capacity as needed

Direct access to dedicated full-time engineers

Built-in management support and oversight

High team tenure & employee satisfaction

Enterprise security + SOC 2 Type 2 Compliance

30-day risk-free guarantee

Frequently asked questions

Everything you want to know explained clearly

See how we can help

Accelerate your software development