Our office is in Heredia, Costa Rica, about five miles from the San Jose International Airport. Costa Rica does not observe Daylight Saving Time, so our team is one to two hours behind Eastern Time depending on the time of year.
Yes. All First Factory employees must be fluent in written and spoken English as a condition of employment. They engage directly with clients every day.
Deep, and growing every day. Over 80% of our clients now require or have approved AI-assisted development tools like Cursor, Copilot, and Claude Code. Every First Factory engineer is trained on these tools before applying them on a client project.Our engineers don't just use AI. They understand how it works, where it adds value, and where it needs guardrails. Beyond tooling, we have built AI-powered products across natural language processing, computer vision, intelligent chatbots, and enterprise AI using OpenAI, Claude, Gemini, LangChain, LangGraph, and AWS Bedrock — spanning industries from financial services to healthcare to missing persons recovery.
At First Factory, we don't just place developers, we build lasting partnerships. That's why every resource we put on your team comes with a no-risk commitment: if you're not fully satisfied within the first 30 days, you won't be billed for the hours worked.
But this isn't about hedging against failure. It's about demonstrating the confidence we have in our people and our process. We hold ourselves to this standard throughout the entire life of your engagement, not just at the star. We're looking to earn your trust for the long term, and we'll always make it right.
Our engineers work across a wide range of technologies including .NET, Java, Node.js, Python, PHP, Ruby on Rails, React, Angular, React Native, iOS, Android, AWS, Azure, Google Cloud, and a growing set of AI frameworks including OpenAI, Claude, Gemini, LangChain, LangGraph, and AWS Bedrock.
We can typically staff a team in two to six weeks depending on the skills required and the size of the engagement.
We typically start with a conversation about your goals, your team, and what you're trying to build. From there we'll scope the engagement, propose a team, and get the paperwork in place. The standard documents are an NDA, a Master Services Agreement, and a Statement of Work.


















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