First Factory COO Writes for The AI Journal on Transforming Business Operations With AI

Transformative software solutions aren't about rebuilding your team. First Factory's nearshore talent delivers long-term value and a true partnership.

Don Gregori

October 18, 2025

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Writing for The AI Journal, First Factory COO Don Gregori walks through how his organization applies AI day to day, from using AI in Google Workspace to catch spending anomalies to running multi-agent workflows in marketing and using tools like GitHub Copilot to speed up development.

He frames AI as a managed tool rather than an autonomous system, and flags the risks of unvalidated outputs and data security.

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Don Gregori

COO

Don Gregori is the Chief Operating Officer of First Factory, a multinational software solutions provider based in New York with nearshore operations in Costa Rica. A certified AI Business Leader, Don brings over 25 years of experience helping businesses from startups to Fortune 500 companies navigate product development, digital transformation, and AI adoption. He is a contributing author to The AI Journal and the author of The Emergent Leader, releasing June 16, 2026.

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