How Is Your EAP Being Used?
In a new article for Inc.com, First Factory COO Don Gregori compares how Employee Assistance Programs are used in the US versus Latin America. While US usage skews toward mental health counseling, First Factory’s own 2025 data shows employees in Costa Rica lean more on legal and financial consultations, a pattern Don ties to regional economic pressures.
He also shares practical recommendations for employers looking to raise EAP awareness and utilization across their workforce.
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