First Factory COO Talks AI and Leadership on Down to Business

Transformative software solutions aren't about rebuilding your team. First Factory's nearshore talent delivers long-term value and a true partnership.

Don Gregori

August 27, 2026

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Down to Business Podcast

Don Gregori, COO of First Factory, joined NH Business Review’s Down to Business podcast to talk through three of the biggest challenges facing today’s leaders: adapting to AI, building effective leadership habits and retaining strong employees.

The conversation ties back to insights from Don’s book, The Emergent Leader, and is also available on Apple Podcasts, iHeart and Google Podcasts.

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Don Gregori

COO

Don Gregori is the Chief Operating Officer of First Factory, a multinational software solutions provider based in New York with nearshore operations in Costa Rica. A certified AI Business Leader, Don brings over 25 years of experience helping businesses from startups to Fortune 500 companies navigate product development, digital transformation, and AI adoption. He is a contributing author to The AI Journal and the author of The Emergent Leader, releasing June 16, 2026.

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Down to Business Podcast

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