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  • About Us
    • History
    • Values
    • Nearshore Development
      • Why Costa Rica
    • Team
      • About Jason
    • Why First Factory
    • FAQs
  • Our Work
    • Technologies
    • Guarantee
  • Careers
    • Open Positions
    • Referral process
    • Working at First Factory
  • Blog
  • Contact Us

The First Factory Candidate Experience

March 24, 2023

Employee Net Promoter Score (eNPS)

At First Factory, it is important that every applicant have a quality candidate experience, one where you feel respected, listened to, and informed. In every hiring, there are two decisions being made: the company making a decision to hire the applicant, and the applicant making the decision to join the company.

We don’t see engineers, designers, analysts, and other software creators as interchangeable resources, nor do we hire simply to fill an open client position. We value what you do. We care about your career development goals and the unique experiences and perspectives you can bring to the team. As a company, we are strengthened with each new team member that brings a commitment to quality, a passion for learning, and a great sense of teamwork.

We value and respect your time and effort. We know you have a lot of opportunities, and it is important for us to be respectful of your time and ensure that our company values are reflected throughout your application process.  We have streamlined the application process, so you are not spending unnecessary time filling out long forms or participating in countless interviews. You will be welcomed and accompanied by a recruiter during each step of the process, from the initial HR screening to the technical interview and through the client interview, if applicable. You will always receive feedback, insights about the position and the people you will meet, and guidance each step of the way.

Listening to what you need.  During the interview process with recruiters, we will, of course, discuss who we are as a company, what we believe in, and the benefits we offer. It is very important that we learn what you are looking for, too: your career goals, technology stacks, role expectations, work-life balance, and more. We invite you to use this time to ask us questions about anything that you are interested in. Recruiters are advisors, too, and have plenty of tips to offer.

Transparency and communication are key. Our primary goal during the application process is for us to get to know each other. We view the process less as a test, where you need to score at a certain level to proceed to the next step, but rather as learning if we are a good match for each other given the current open positions. We will be transparent on what skills we are looking for, and if at any point during the process, we do not believe the current opportunity is the right fit, we will tell you. We look for a solid understanding of the fundamentals in the technology you have experience and interest in, how you have approached learning those skills, and how you approach problems. We will not close the door to future opportunities should the current open position not be the right fit.

Should you have an interview with a client (something that is not always necessary), we will provide you with as much information about their business, the team you may be working with, and the technologies they will be using. We suggest that you do a little research on them (review their website and their specific job description, if applicable) so that you can be prepared to ask them questions and demonstrate your appetite for this opportunity.

We never stop learning. Technology is constantly changing, and our clients are looking for contributors who demonstrate solid problem-solving and communication skills. Each day, we will be faced with new challenges, and it is our never-ending curiosity that will allow us to solve those problems and grow professionally. No applicant or employee is going to have the exact skills for every role. What is important is that with the right foundation and capacity for learning, we support each other in these shared experiences. We teach each other, and we learn from each other so that we can grow together.

We aim to make your application experience easy and informative. We will treat every applicant with the same thoughtfulness and kindness that we would expect because, after all, we hope that we will soon be colleagues.

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Recent Posts

  • DevOps Trends for 2023
  • The First Factory Candidate Experience
  • Employee Net Promoter Score (eNPS)
  • First Factory Makes the Inc. 5000 List for the Third Consecutive Year
  • First Factory Academy – Update

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